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VRA
- Grand Rapids
3350 Eagle
Park Drive NE
Suite 105
Grand Rapids, MI 49525
(616) 285-1200
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VRA
-
Kalamazoo
1080 North
10th Street
Suite 100
Kalamazoo, MI 49009
(269) 353-9700
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VRA
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Muskegon
3102 Glade
Street
Muskegon, MI 49444
(231) 830-1200
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Your First Visit
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You were referred to
Vitreo-Retinal Associates to receive the best in state-of-the-art
specialized eye care. As our patient, you can expect open, honest
discussion about the services and treatments we recommend to you, and a
staff that will make your office visits as pleasant and comfortable as
possible. Below, you will find information on what to expect at
your first visit to VRA.
A comprehensive retinal
exam will be different than the eye exam you are used to receiving for
glasses or contacts. Please plan on being in our office for
approxmately two hours , and allow for some extra time in our office if
additional testing and/or procedures are performed that day as well.
For your first visit to VRA, please bring along your completed new
patient forms, your insurance card(s), a picture ID, and a list of your
current medications and dosages, as well as any allergies to
medications you may have. If you have any medical records
pertaining to your eyes you should bring those along as well. If
you don't have a copy of those records, our office will be glad to
obtain them for you with a records release form we will provide for you
to sign on the day of your first visit.
After registering with our front office staff, an experienced
ophthalmic technician will escort you back to an exam room to take your
ocular and medical history. They will also test your vision and
dilate your pupils. Once your pupils are fully dilated, your VRA
physician will examine your eyes and spend time explaining their
findings and recommended treatment plan. Your VRA physician may
also order various diagnostic tests which may be performed that same
day by one of our certified ophthalmic photographers. Our
physicians perform many of the treatment procedures right here in our
office and those appointments will be scheduled with our front office
staff before you leave. However, if surgical intervention is
needed, our technicians will assist in scheduling your surgery at the
appropriate hospital or surgical center.
Dilating your pupils is important and necessary for your retinal exam.
Dilation opens the pupils to allow our physicians a better view
inside your eye. Your pupils will be dilated each and every time
you visit our office. While your pupils are dilated, your vision
will be blurred and you will be sensitive to light. This may last
for several hours after your appointment. We recommend that you
bring a pair of sunglasses to wear upon leaving our office; we will
provide you with a disposible pair if you don't bring any. Due to
the strength of the dilating drops and length of time your eyes will
remain dilated, we recommend that you have someone drive you home
after your visit.
A letter containing information about your exams, tests, and treatments
will be dictated after your visit to VRA and it will be sent to your
optometrist or ophthalmologist who referred you to us, and also to your
primary care physician. If our physicians feel that you would
benefit from a change in your glasses or contacts, we will refer you
back to your regular optometrist or ophthalmologist. If you don't
currently have an eye doctor for glasses or contacts, we will be glad
to refer you to one.
Many of our "snow-bird" patients who spend their winters staying warm
down south also have retinal specialist physicians that they see during
those winter months while living out of state. VRA has partnered
with many out of state physicians in the care of our patients to
provide consistency and follow-up in each patient's treatment plan.
If you need assistance finding an ophthalmologist in a different
state, we will be happy to assist you and provide them with the
information needed to continue your care while you are there.
VRA participates with and will bill most insurance health plans,
including Medicare. Please call us to speak with our billing
staff regarding any questions you may have about your insurance.
We will gladly assist you to ensure prompt, correct payment.
If you have no medical insurance, you will be expected to make payment
in full upon check-out on the day of your visit unless you have made
prior arrangements with our billing staff.
If you have any other questions or concerns prior to your first
appointment, please don't hesitate to call. Our staff will be
happy to assist you in any way that we can.
New
Patient Forms
Directions
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